Raise a request

An assignment (employee × scope node) is the trigger. Picking a work queue resolves the package; picking people compiles the checklist.

Client › Vertical › Work queue

Resolution walks GLOBAL → CLIENT → VERTICAL → WORK_QUEUE and unions each published layer.

ClientVerticalWork queue

12 mandatory, 2 optionalresolved from Commercial Advantage queue requirements v1 · Northgate Health › Account Receivables › Commercial Advantage

Code	Catalog item	Kind	Inherited from	Necessity	Ordering	Rungs
GL-ONB-IDRTW	Identity & Right to Work Verification	Onboarding	GlobalGlobal baseline	Mandatory	Parallel	3
GL-DOC-CONF	Confidentiality & Acceptable Use Agreement	Document	GlobalGlobal baseline	Mandatory	Parallel	3
GL-TRN-HIPAA	HIPAA Privacy & Security Training	Training	GlobalGlobal baseline	Mandatory	Parallel	2
GL-ONB-WKST	Workstation & VPN Provisioning	Equipment	GlobalGlobal baseline	Mandatory	Parallel	3
NG-DOC-COC	Northgate Vendor Code of Conduct Attestation	Document	ClientNorthgate Health	Mandatory	Parallel	3
NG-ONB-BGS	Northgate Background Screening Clearance	Onboarding	ClientNorthgate Health	Mandatory	Parallel	3
NG-ONB-SECMAIL	Northgate Secure Mail Enrolment	Onboarding	ClientNorthgate Health	Mandatory	Parallel	3
NG-EQP-BADGE	Northgate Site Badge Request	Equipment	ClientNorthgate Health	Optional	Parallel	3
NG-TRN-ARPRIMER	Account Receivables Billing Systems Primer	Training	VerticalAccount Receivables	Mandatory	Parallel	2
NG-ONB-CLRHSE	Clearinghouse Submitter ID Registration	Onboarding	VerticalAccount Receivables	Mandatory	after NG-TRN-ARPRIMER	3
NG-EQP-DUALMON	AR Dual-Monitor Request	Equipment	VerticalAccount Receivables	Optional	Parallel	3
NG-TRN-CAORIENT	Commercial Advantage Queue Orientation	Training	Work queueCommercial Advantage	Mandatory	Parallel	2
NG-PRT-PROVCOM	Northgate Provider Portal - Commercial	Portal	Work queueCommercial Advantage	Mandatory	Parallel	5
NG-PRT-REMIT	Northgate Remittance Viewer	Portal	Work queueCommercial Advantage	Mandatory	after NG-PRT-PROVCOM	5